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BAM Agency Four people sit on a bridge railing, overlooking a river and cityscape. One holds a phone, possibly checking insights from their BAM Account Management app, while others engage in conversation. The background features buildings and warm lighting, suggesting a sunset or late afternoon. BAM Agency

Insight into BAM Account Management

One of the most enjoyable things about working as an Account Manager at BAM is being able to work closely with clients and share their journey with them. I have been very fortunate to work alongside a travel company StudentUniverse for just over 3 years and I have seen them grow and develop from when they first entered into the UK space into a hugely successful brand.

shutterstock_123343987-1 When I first met with StudentUniverse they were set up in a small office in central London running the UK division almost single handed. Since then the business has expanded massively and now StudentUniverse have a lively office, sales figures are through the roof, the brand is now loved by students right across the UK and StudentUniverse are now part of the multi-billion pound Flight Centre group – it has definitely been an exciting few years!!

At the end of 2016 StudentUniverse approached BAM alongside another travel company called Topdeck who are a bus touring company that design trips for 18-30 year olds. They had a brief where they wanted to target students across the UK to raise the awareness of both brands and what they had to offer.

Over a number of planning meetings we devised an engaging and exciting campaign to roll out across six university locations over a six week duration. Each day we would run a number of activities where students could compete to win a T-Shirt and an invite to the end of week finale – they can do this through unlocking mysterious cases, taking on our cyclone machine or winning our paper aeroplane challenge. At the end of the week finale for all of the winners throughout the week to come on back to take part in an Australian themed quiz, the last student standing will win a trip of a lifetime to Australia.

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Behind the scenes there is still lots to do, we have to think about all sorts of logistical aspects such as recruitment for brand ambassadors at 6 locations across the UK, as well as hiring the right event manager for the whole duration of the campaign. This process is highly important and takes some time to ensure we have recruited the right people for the campaign and what it entails.

Alongside this we undertake various site recces, although we are very familiar with the University itself, sometimes it’s easier to be on-site and chat face to face with our University contact to ensure we provide our clients with the best possible location to suit their set-up. As a result of doing so we figured at one location there wouldn’t be access to electricity therefore we had to arrange the hire of a generator.

During the planning process we actually changed the concept of the campaign just a few weeks shutterstock_image-41 prior the live date. We felt that something was missing therefore we all got together and filled the gaps that weren’t quite right. Planning an experiential campaign can be a bit of a journey and I think it’s really important to be flexible and adaptable. In this case we were able to reshape a model that wasn’t quite where we wanted it to be and created something bigger and better within the same budget.

Once the plans were in place for such an exciting experiential campaign the challenge of actually delivering it begins! In our case study you can see what happened when it came to executing the campaign and how it went down with the students. Stay tuned!

BAM Agency A group of people celebrating, wearing hats and sunglasses, with colorful confetti in the air. The image promotes YMS LDN, Europes largest festival of youth marketing, on March 21-22 at The Old Truman Brewery, Brick Lane. BAM Agency

Europe’s largest festival of youth marketing

It’s that time of the year again which we all know too well if you work in youth marketing – YMS 2017, also known as the Youth Marketing Strategy Conference! Now, we’re often regulars at YMS as this is a key calendar date for team BAM, but this year we’ve taken it an exciting step further. We’ve joined forces with Voxburner to become the official agency partner for the event that’s set to take place at the quirky Old Truman Brewery in London on the 21st and 22nd March.
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This year at the London-based event, there will be 200 speakers, 65 exhibitors, 5 alternative content streams, 7 creative masterclasses, 2 chill out zones and 1 live entertainment stage; we think it’ll be near impossible to feel bored! Plus, there’s the pretty awesome news that we’ll be taking our cyclone machine giving you the chance to win some awesome prizes (think the final round of the Crystal Maze – a-mazing!!!).

Obviously, there are tonnes of other reasons why you should visit YMS this year (and no, it’s not just because we’re going to be there!). Gather amazing insights and top tips from brands such as Instagram, Primark, Cancer Research and Chiquitos. Listen to inspiring keynote speeches from industry pioneers like Colin Gottlieb (CEO, Omnicom Media Group) and attend seminars that will equip you with the latest marketing techniques along with ideas that you can take straight back to the office.

During the course of the event you can expect to gain insight into young people of today, as well as trends and future tech that shape youth culture, through seminars, panel talks and real-time feedback from 16-24s at live youth panels and debates. There will also be a huge focus on influencer marketing and creativity that will help you refresh your marketing strategy, with big brands leading the discussion through case studies and campaign examples.

Alongside all the juicy action, YMS 17 will play host to the Youth 100 Awards, celebrating the successes of top brands in youth marketing. And let’s not forget the most important bit, your stomach! There will be an amazing street food festival taking place, together with some first-class live entertainment. Talk about a multisensory experience!

Now back to BAM – our very own Tim Bodenham (MD) will be holding a session offering attendees insight into the student market gathered from BAM’s vast 18 years experience and why now more than ever marketers should be targeting more than just millennials.

We will also be taking part in a panel discussion where BAM will be sat alongside some big brands giving top advice on how to run an awesome student marketing campaign – one not to miss!

We will also be hosting a BAM masterclass, ‘Ask The Expert’, in which you can ask the team all your burning questions about the student market.

Last but not least, we’ve got a treat for you – if all the above hasn’t persuaded you to go ahead and buy a ticket, we can help make that decision a little easier. We’re pleased to offer you a special discount which will give you 40% off your tickets. Just simply use the code BAM40 when you book – http://ymsldn.voxburner.com/

See you there, make sure you come and say hi!

BAM Agency A long line of people eagerly awaits on the sidewalk outside a large, historic white building, hinting at an exciting event. Metal barricades divide the street, and behind them, a columned structure peeks through the trees like something out of a dead-or-alive mystery. BAM Agency

Freshers Fairs – Is the event dead or alive?

For many years now, brands have always asked us the question – are Freshers Fairs worth attending? Here at BAM, we find that some of the large brands dip in and out of fairs but when they dip out, they really do see a negative effect. But why do they dip out? I think this is due to the fact there are many myths that face to face marketing is dead because millennials spend all of their time online, but they are wrong!

Yes, brands are turning to digital marketing but our recent survey showed us that only 40% of students would prefer to receive offers from brands via social media which includes video. Is this a real substitute for face to face marketing?

Freshers Fairs are very much alive and kicking with hundreds of thousands of students descending on fairs throughout September / October every year. BAM attended over 90 Fairs in 2016 from Edinburgh to Dublin to Exeter and everything in between. Whilst we were there we thought it would be a perfect opportunity to survey students, finding out what they truly think of the fairs and why then attend.

The ‘Freshers Fair’ is an event designed to target students in their first year arriving at University but only 56% of students who attended the fairs were actually first year students. Is this a good or bad thing for brands? Surely this can only encourage brand engagement providing another opportunity to build your brand with second and third year students? With this in mind brands should think about returning students as well as newbies when considering their brand message.

Out of the students that we surveyed, a whopping 67% attended the fair for freebies followed closely by student life at 48%. If you are planning on attending a fair this year, make sure you have plenty of cool freebies to hand out and students will flock to your stall. Amazingly, over 90% of students said they would return next year, proving for sure that Freshers Fairs are not dead.

We found that 24% of students are not familiar with key student brands, therefore promotion at the beginning of the student journey is paramount. This is further supported when 54% stated they would buy from these brands after interacting with them during the freshers events. Don’t make the easy mistake of thinking that all students are the same and know your brand.. Students are a huge cross section of society and come from all corners of the world so bare this in mind when planning your student marketing.

In my opinion, Freshers Fairs are very much alive and a fantastic marketing opportunity to capture students who first arrive at University. After all, they are making purchasing choices for the first time and could become a lifeline customer of yours.

With an estimated 2.4 million students studying Higher Education in the UK with a spending power of over £15 billion, this is a demographic not to be ignored.

Our advice – don’t delay, book your Freshers Fairs today!

7 tips to run a Brand Ambassador campaign

In an age where there are so many options and choices available to students making the right decision can be a hard one. So what do we rely on? A source stated that a staggering 92% of consumers would trust their peers over advertising when it comes to purchasing decisions, meaning word of mouth and peer to peer marketing is an essential element of any marketing plan.

Student Brand Ambassadors act as advocates for your brand, they amplify the message you are trying to deliver to students through a medium in which they are much more receptive. Fast becoming one of the most effective marketing channels, here are 7 Essential tips to help you set up your Brand Ambassador Campaign and ensure its success.

1. Find your perfect fit
Employing the right students is imperative. Remember they will be representing your brand to your future customers, so it is important they emulate everything that is important to your brand and message. Draw up what your brand would look like if it was a person, what character would they have, what image would they have. Once you have determined what you are looking for you can start to recruit.

Ensure the students your recruit not only are the right fit for your brand but are also influential on campus. Are they part of any societies? Do they have large social networks? The bigger the networks they have and the more influential they are, the more avenues they have to promote your brand and the better effect it will have.

2. Get to know them
This sounds simple but it’s very crucial. Once you have recruited your Brand Ambassadors, if you have not met them already invite them to your office, make them feel part of the team and give them insight into your brand and company. Put a face to a name, integrate them into the team, feeling part of the team will only increase their buy-in to the brand and message.

3. Invest in training
Representing your brand out in the field makes it essential that your Brand Ambassadors know what they are talking about. Set up a training day for your Brand Ambassadors, teach them all there is to know about your brand’s history, future, values and goals. Make sure the training is fun, interactive and encompasses all the knowledge they need to succeed in their role.

It is also a great opportunity for your Brand Ambassadors to meet each other, form relationships, meeting people they can use for support, inspiration and guidance in their new role. Take the time to invest in your Brand Ambassadors and reap the rewards.

4. Provide the right tools
A workman is only as good as his tools! And this goes for Brand Ambassadors too. Make sure they are equipped with everything they need to succeed in the role. Ensure they have support for any questions, queries or concerns they may have. Make sure communication channels are set up where you can keep your Brand Ambassadors engaged and motivated on a regular basis.

5. Set Mission’s
Set missions to keep the role interesting, challenging and fun for your Brand Ambassadors. Don’t let them get complacent, keep them on their toes. Through setting mission’s you will be able to track performance much easier, praising successes or providing further support if needed. Ask for photo’s from your Brand Ambassadors of them in action. Not only will you have evidence for your records but you will be able to share the images on social media and digital channels amplifying awareness and interaction.

6. Listen
Your Brand Ambassadors are your ears on the ground, your soldiers in the field. Listen to them, ask for their feedback and take on board their suggestions. Students know their University and fellow students better than anyone. Encourage your Brand Ambassadors to share ideas of new advertising channels you may not have thought of, feedback on the effectiveness of current messages, what is or isn’t working etc. Not only will you make your Campaign much more successful but you will also make your Brand Ambassadors feel important and valued.

7. Incentivise
Competition is healthy, having a goal to work towards is important and having extra perks and bonuses is a great way to improve performance. If you have multiple Brand Ambassadors set up a challenge to see who can top the leader board based on the missions you have set. Reward Brand Ambassadors who hit a certain goal within a certain time period. Be imaginative with your prizes and challenges, bring out the competitive side in your Brand Ambassadors and keep them incentivised and engaged.

They say you reap what you sow, the more time you invest in a student Brand Ambassador Campaign the greater the rewards. Using bespoke systems to manage missions and campaigns, BAM Student Marketing work closely with brands to build the foundations for a successful Brand Ambassador Campaign that delivers more than just results it delivers powerful brand advocates within the heart of the student community. Contact our talented team to find out more.

BAM Agency Comic-style image capturing a womans partially visible face with striking yellow and black hair. A speech bubble asks, Influencer Marketing, The New BIG DEAL for Millennials? against a peach background. BAM Agency

Tips on influencer marketing to millennial’s

As you probably already know, word-of-mouth is one of the most valuable, and respectable forms of marketing. According to Nielsen, It’s proven that 92% of consumers believe recommendations from friends and family. After all, potential customers are much more likely to trust their friends and family, rather than a corporate advertising message.

In the new era of digital communications, WOM is now used to communicate to consumers through social media, which is a great to platform to connect with the millennial market. The Deloitte report found that 47% of millennials are influenced in their purchases by social media. Millennials are a huge deal. Not only are they the largest generation since the Baby Boom, but they’re also about to enter their prime purchasing years.

Companies have stepped into the world of influencer marketing. An influencer is a digital savvy who posts, snaps or tweets to their thousands of followers — who then rush out and buy the products. In fact, research from Twitter shows that 49% of consumers seek purchase guidance from social media influencers, and 20% said that a Tweet from an influencer inspired them to share their own product recommendation. Influencers are a great marketing communication to connect with the millennial market, as they trust them. In fact, 60% of Millennials have said that they would try a product suggested by a YouTuber. Here are some tips on how to create a successful influencer campaign:

Choose your influence wisely

Firstly, you need to identify who would be the right influencers to use, and what type of audience they have. This will ensure that there isn’t a mismatch with the influencer & company.

Be relevant

There is nothing more cringe-worthy than when companies try to act ‘too cool’. Identify what you’re good at, and shout about it.

Let your influencers get creative

Influences are a success due to who they are. Their loyal followers will be sure to spot when an advertisement isn’t their style. Let them have control of how they want to send out the message, as they know what their audience likes and dislikes.

Track, Monitor and analyse your campaign

You need to know if influencer marketing is working for you or not. It’s incredibly difficult to track a digital campaign. But keep an eye on sales, likes, comments and shares to create an idea on how the campaign has gone.

Influencer marketing is one of the hottest, and effective, ways to get your company in front of a targeted audience. With these tips under your belt, you should be able to connect with the millennial market with the right influencer. Just remember to be yourself, and shout about it!

Written by: Emily Mullis, Media Partnership Account Sales Executive, BAM Agency Ltd

BAM Agency A woman holds a pen to her chin, appearing thoughtful. Surrounding her are chalk drawings on a gray background, including a brain, light bulb, and graduation cap—symbols of important facts every student should know. BAM Agency

6 must know facts about students

Students these days are hugely diverse. Not only are they super savvy consumers, they are concerned with the world around them and constantly question the validity of what they are being told by brands and media alike – especially online – and rightly so, especially with the current debate regarding ‘fake news’. They rely heavily on their peers’ opinions to inform their own and are constantly turning to social media to gain insight to help make informed decisions. They are also highly intuitive and aware of what is happening in the world, and are keen to get involved with current affairs.

As students’ money is a big priority, marketing to this audience can be especially tricky. Here are six facts you should know about the students of today and how best to engage them with your brand marketing.

Knowledge is Power

We’ve already covered that students can be a shrewd type of consumer, and from our experience they are often quick to pass judgement – first impressions can make or break a brand. Companies that focus heavily on sales messages or self-interest are immediately chastised, so balance in communication is paramount. This approach to marketing can create a challenge when putting a campaign together designed to target students. There is a need for campaigns to be innovative, appearing to not be for self-promotion and offering something valuable back to fans; often students will respond better to campaigns that add value to their lives.

Innovate with Innovation
There is no denying that Facebook is the broadest social media channel of the moment, with one of the strongest and most intuitive advertising capabilities. However, you will find many students these days using Snapchat as one of their primary means of contact with friends. A whopping 51% of Generation Z say that they use Snapchat, with 34% saying that they checked it multiple times per day. Therefore, it is key that brands get involved on Snapchat; but as a brand you want to make sure that it is authentic and, considering the nature of the platform, fun. A brand that is making waves on Snapchat is Taco Bell – they’re fun, innovative, on-brand, and promotional all in one! The other route to take is to be informational (again in a fun way) to give students content that will help to enrich their lives.

Stand Out From The Crowd

Something that is often mentioned about Generation Z and students in the media is that they have a short attention span. To be honest, we think our attention spans in general have diminished over recent times – social media could play a huge role in this as we are submitted to so much information each day it’s difficult to absorb it all. Equally, we are getting used to ‘ignoring’ content – this is why you brand needs to offer something that is memorable and will stick. Ask yourself this question before you share anything on social media – would I talk about this at the pub with my mates? If the answer is no, chances are your content or idea isn’t engaging enough. A big attention grabber is getting a voice involved that either they recognise or can easily identify with.

Empower Students As Content Creators

The current generation of students have grown up with technology and social media being a key part of their lives. This has led to many students participating on social media and they themselves becoming content creators. Encouraging collaboration with your brand is a key driver for students, it allows them to be creative and they also have the chance of being endorsed by your brand. It means that both you and your consumer are getting something valuable from the marketing campaign.

Brand Loyalty Must Be Earned

Students and the youth in general are as discerning as ever, and there is a general perception that this market in particular is harder to reach and engage. They have less brand loyalty than those that came before them; equally, they like the idea of retailers being loyal to them. The lesson that brands can take away from this is that it is key to engage with your online community, but to also listen! This demographic isn’t shy of sharing its expectations so listen out for those cues and apply them to your strategies; offer entertainment and relevance and you’re on to a winner! http://uk.businessinsider.com/millennials-vs-gen-z-2016-8/#gen-z-has-higher-expectations-than-millennials-8

You Scratch My Back, I’ll Scratch Yours

Students today are very focused on their careers with many of them rating finding a job as their top concern. They are keen for career growth and, as mentioned before, many want to carve out their own careers by becoming an entrepreneur or starting their own business. They have big aspirations for their working life and so brands should be aware that giving them the ability to progress in their jobs will be key. Play to these aspirations when considering targeting students with campaigns by offering something invaluable in return that they will thank you for. A good example is a campaign we created with a previous client, Debut. We asked students to come up with a concept for a new product in return for work experience with the brand we partnered with, L’Oreal. There were tonnes of entries and the winner was actually offered a permanent position within the company!

BAM are key sponsors of the YMS 17

BAM have joined forces with Voxburner to be part of the 7th annual Youth Marketing Strategy event (YMS). So put the 21st – 22nd March in your diary for the biggest festival of youth marketing in Europe, bringing together over 1,500 top brands, agencies, universities and youth organisations in the industry.

We’ll be sharing a stage with some of the most innovative and inspirational speakers in the youth marketing world including Instagram, Primark, YouTube, Twitter, BBC, McDonalds, Hilton Worldwide, Buzzfeed, John Lewis, Starbucks, Heineken UK, The Body Shop and more! It’s a great opportunity for you to:

Hear the very latest youth trends, uncovering the cultural, social and digital changes that are revolutionising the future habits of young people
Learn from leaders in the youth space to get the latest insights and ideas you need to shape and refresh your youth marketing strategy

Join us and be part of this exciting event – there’s dedicated streams on digital marketing, student marketing, higher education marketing and retail, as well as:

Blockbuster youth marketing campaign case studies including Instagram, Primark, Cancer Research UK and Chiquitos
Top-class keynotes to inspire you from Colin Gottlieb, CEO of Omnicom Media Group EMEA; Sophie Radcliffe, endurance athlete and Samantha Fay, SVP at Guinness World Records
Real-time feedback from 16-24s: live youth panels, debates and more
The latest marketing techniques and ideas that you can take straight back to your desk
The Youth 100 Awards – recognising the top brands in youth marketing
First class live entertainment and a street food festival at The Old Truman Brewery on Brick Lane

We are pleased to be able to offer you a special discount giving you 40% off, so don’t miss out – get your tickets now! You just need to use discount code BAM40 when booking.

We hope to see you there! Check out the website for more information: http://ymsldn.voxburner.com/

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